Hi

I’m Mel

Feeling overwhelmed by admin? Have a project that needs an extra helper or fluctuations in your business that don’t require a permanent hire? I totally get it—managing a business is busy and hiring permanent staff may not be ideal or cost effective. That’s where I come in.

I provide Virtual Business Support designed to take the pressure off you and your team. Whether it’s handling admin overflow, helping with project tasks, or stepping in during staff shortages, I’m here to offer flexible, reliable solutions so you can focus on what really matters—growing your business.

With over 20 years of experience in Business Ownership, Practice Management, and a variety of administration, I’m your go-to partner for that spare pair of hands your business needs to run smoothly, and keep you sane. From temporary help during busy periods, project support or long-term support, I offer a personalized approach tailored to your unique needs.

Achievements

One of the most rewarding challenges of my career was successfully running my own skin clinic for 11 years, being an owner operator, wearing all the hats and surviving a recession which took a real toll on small service based businesses.

When I took over an existing skin business, it was a leap of faith. I grew the client base, introduced innovative treatments, and modernized the business systems and IT programs. It was a real "sink or swim" moment that threw me into the deep end of both business and personal development. But through it all, I came out stronger, with a toolkit of skills that have shaped me into the person I am today.

In 2023, I completed my Cert IV in Business to formalize the knowledge I had gained throughout my career. It was both a confirmation of what I had learned along the way and an opportunity to pick up new skills that continue to enrich my work.

Organised

I live in the beautiful Gold Coast and am a fur-mum to Ruby a sassy Mini Foxy pup who is my office companion and constant shadow. I have a wonderful partner and step-daughter who are my WHY and I am grateful for them every day.